Why Comfort Ratings Matter
There's no such thing as the "best" comfort level.
Whether you're after a soft sofa you can sink into after a long day, a firm sofa that keeps you upright, or something balanced in the middle, the right choice depends entirely on how you live. Our five-level comfort scale removes the guesswork.
The Five Comfort Levels
What each rating means
Level 1: Cloud Soft
Extra soft
The softest seat in our range. Deep cushioning that wraps around you - ideal if you want to fully unwind. Best for lounging rather than long working sessions. Model 13.
Level 2: Sink-In Soft
Soft
Generously cushioned with a gentle give. Soft enough to feel indulgent, firm enough to support good posture. A popular choice for TV rooms and open-plan living spaces. Models 06, 15.
Level 3: Balanced
Medium
Our most popular rating. A comfort sofa that works for everyone — soft enough for evenings in, structured enough for everyday use. The all-rounder of the range. Models 01, 02*, 03, 10* (*Sofa bed models: firm when converted).
Level 4: Supportive
Medium-firm
A structured seat with a confident feel. Holds its shape well over time. Good for those who prefer a more upright, back-friendly sit. Models 05, 11.
Level 5: Firm & Supportive
Firm
A firm sofa that doesn't give much. Exceptional durability and posture support - a favourite for busy households and those who need back support. Models 04, 08, 12, 16.