Delivery & Returns

Delivery

Once you have placed your order, we will deliver it in 48 hours via courier*.

Depending on the sofa you have purchased, it may come in 2 or 3 boxes but don’t worry because each box will be lift-able (yes, that’s a word) by one person. You don’t have to be Hercules or Wonder Woman either AND you will be able to get each box up the stairs, down winding corridors and through narrow doorways until it reaches its final destination.

Outside of the UK, we can only deliver to Europe currently. Delivery to anywhere in Europe costs £59.

* Please read our COVID-19 announcement here

Orders placed within a Bank Holiday period will be shipped later than advertised, but upgraded to an express service. We will dispatch all orders as soon as we are open on a 24 hour delivery service.

Assembly

When we say no tools required, we mean it. Take a look at this video to see how easy it is. If you fancy timing yourself and sending the video to us, feel free. We’d love to see how you get on.

Returns

Whilst we pride ourselves on everyone loving our products, we understand from time to time that perhaps the colour just isn't for you.

As long as your within 100 days of purchase, we can accept the return. However, due to the current Covid-19 situation, we will be unable to collect from your home until restrictions have been lifted.

If you would like to return your sofa, please contact us on 0203 488 4726 or email swyft@returns.co.uk and we will log your return request. We will collect the item as soon as we can.