To guarantee next day delivery for next day delivery sofas, just place your sofa order before 15:30 Monday-Friday.
Any orders placed after 15:30 on Friday, over the weekend, or on bank holidays will be shipped for delivery the following working day. So, no matter what, you’ll be getting a brand-new sofa within a few days. E.g., if you order on Saturday, your delivery will be with you on Tuesday (as long as there is no bank holiday).
All orders can be booked in advance, and you can change the date of your delivery up to 24 hours before delivery.
Please note, where there is no working lift, AIT delivery crews will deliver up two flights of stairs only. You will be required to carry the goods beyond this point.
Restricted postcodes
There are a few postcodes where delivery may take a little longer, but you’ll never have to wait more than 7 working days for your sofa to arrive.
For some more remote locations (e.g., any postcodes with a 3-5 working day delivery time), your Swyft product(s) will be delivered to your nearest AIT hub and handed over to a third party to deliver.
Your delivery date is based on delivery to the AIT hub. The third party carrier will then get in touch to arrange a suitable date for your Swyft product(s).
Unfortunately, we are unable to deliver to the Channel Islands.
| Restricted postcodes | Delivery time |
| DG6-9, LL35-49, SA19-73, SY17-20, SY23-25 | 2 working days, but due to restricted collection times, these could vary |
| G84, IV1-99, KA27, KW, PA20-80, PH1-32 | Up to 3 working days |
| HS, IM, PH33-50, TR21-25 | 3-5 working days |
| ZE | 4-7 working days |
Delivery to Northern Ireland
Delivery to Northern Ireland takes up to 14 days.
International / Europe Sofa Delivery
Right now, we ship our sofas to the UK and Germany. If you would like to ship to Germany, please order through swyfthome.de.
Who are our Delivery Partners?
We deliver all of our items with 3 different couriers.
DHL:
All small items, such as ottomans and cushions, are delivered by DHL. You'll receive your tracking link the evening before, along with your delivery time slot.
Please note: our upgraded delivery services aren't available for DHL deliveries. However, if you change your mind before your delivery, just let us know – we're happy to help.
If you run into any issues or need support with your delivery, feel free to give us a call on 020 3488 4726 or hop on live chat.
AIT Home Delivery:
We deliver nationwide across the UK with AIT, and all upgraded delivery options are available.
AIT delivers seven days a week between 7am and 8pm. The evening before your scheduled delivery, you’ll receive a 2-hour time slot via text and email. On the day, you’ll be able to track your driver in real time using the tracking link provided in their message.
Your driver will also give you a call approximately 30 minutes before they arrive, so you’ll know exactly when to expect them.
We recommend having someone available throughout the day of delivery, just in case there are any delays due to traffic or other unforeseen circumstances.
If you need any support with your delivery with AIT, you can contact AIT by Telephone: 01604 215 000 or here. Or get in touch with our customer support team here.
Swyft’s Own Log Team:
For customers in London and some surrounding areas, your items may be delivered by our own logistics team. The process is just as simple.
We’ll deliver to your room of choice, and if you’ve selected our assembly upgrade, we’ve got that covered too. You'll receive a 2-hour time slot the evening before, and our team will give you a quick call before they arrive.
We recommend having someone available throughout the day of delivery, just in case there are any delays due to traffic or other unforeseen circumstances.
If you have any questions or need support with your delivery, give us a call on 020 3488 4726 or chat with us live.
Delivery options
Buying furniture is a big, considered purchase, and with those types of purchases, delivery should be made as easy as possible. That’s why we have three delivery options that can be added to your basket during checkout: Swyft Delivery (our standard option), White Glove, and White Glove Plus - Sofa Removal. See below for full details.
As furniture size and weight vary from product to product, the amount charged is based on order weight and is calculated at checkout. For example, a large modular sofa will cost more than one armchair; a cushion order will cost significantly less than a coffee table order. It’s easy.
Swyft Delivery:
Whether it is a home renovation or just simple additions, you want the delivery to be as pain-free as possible. That’s why, with every order, we will work with you and your timeframe. Alongside quick delivery, you can nominate a preferred day of delivery and will then get a 2-hour time slot the evening before. You will receive real-time updates as well as a pre-arrival call, and the team will deliver to a room of your choice.
- Nominated day & 2-hour time slot – Deliveries are available 7 days a week 8am-7pm delivery, with next-day options covering 98% of the UK, and nominated day deliveries with 2-hour time slots.
- Real-time delivery updates – You’ll receive notifications, a tracking link, and a pre-arrival call so you know exactly when to expect your order.
- Delivery to your room of choice – No doorstop drop-offs, we promise to deliver your furniture to the room of your choice.
Swyft Delivery
- Nominated day
- 2-hour time slot
- Real time delivery updates
- Delivery to the room of choice - if there is no lift, up to 2 flights of stairs
Cost:
- Up to 20kg, £9.95
- Up to 30kg, £30
- Up to 120kg, £50
- Up to 350kg, £100
- Up to 630kg, £300
- Up to 1,130kg, £400
- 1,130kg+, £500
White Glove:
When it comes to furniture deliveries, sometimes you just need more. Moving house, renovating, or replacing furniture can be stressful as it is without having to think about the logistics of receiving a sofa. That’s why we offer a white glove service that ensures your order arrives safely, smoothly, and stress-free.
Buying furniture is more than just a purchase—it’s about creating a home you love.
So whether you need your new piece assembled or the packaging removed, our White Glove delivery service is here to make the experience as easy as possible.
In addition to the Swyft Delivery option, with White Glove you can also expect:
- Package removal - No matter the number of boxes, we will remove all packaging from you.
- Assembly - the delivery team will build your order for you. Despite our furniture being easy to assemble, it can be stress-free knowing a specialist will build it in minutes.
White Glove
- Nominated day
- 2-hour time slot
- Real time delivery updates
- Delivery to room of choice
- Package removal
- Assembly
Cost: Swyft Delivery + £49
White Glove Plus, Sofa Removal:
Time-scarce? Busy? Don’t want to think about a thing? White Glove Plus is for you. White Glove Plus guarantees a seamless end-to-end experience, one where everything is taken care of, including furniture removal and disposing of it sustainably.
In addition to Swyft Delivery and White Glove, with White Glove Plus, you can also expect:
- Sofa removal – our delivery team will deliver your new furniture piece and collect an existing piece (like for like). For example, if you order a sofa, we will deliver your new sofa and remove your existing one.
- Sustainable disposal - we will also sustainably dispose of your old furniture pieces.
White Glove Plus
- Nominated day
- 2-hour time slot
- Real time delivery updates
- Delivery to a room of choice
- Package removal
- Assembly
- Collection of existing furniture (like for like)
- Sustainable disposal
Cost: White Glove + £59
| Swyft Delivery | White Glove | White Glove Plus | |
|---|---|---|---|
| Nominated day | ✔ | ✔ | ✔ |
| 2-hour window | ✔ | ✔ | ✔ |
| Real-time updates | ✔ | ✔ | ✔ |
| Delivery to your room of choice | ✔ | ✔ | ✔ |
| Package removal | ✔ | ✔ | |
| Assembly | ✔ | ✔ | |
| Furniture Removal | ✔ | ||
| Sustainable Disposal | ✔ |